Frequently asked questions

On this page, we have listed some frequently asked questions which you can find answers to here.
If you are looking for further assistance, please contact us by phone or email,

What is the warranty on Lanerdi faucets2024-02-28T10:06:53+08:00

We offer a comprehensive warranty that covers any manufacturing defects for 5 years from the date of purchase. This is part of our commitment to providing products of the highest quality and ensuring customer satisfaction.

Are Lanerdi faucets environmentally friendly?2024-02-28T10:03:53+08:00

Yes, our faucets are designed with the environment in mind. We offer options that reduce water consumption without compromising on performance, helping you save on water bills and contribute to environmental conservation

Can I customize my faucet design with Lanerdi?2024-02-28T10:02:29+08:00

Absolutely! We pride ourselves on our OEM and ODM services that allow you to customize faucets to your specific requirements. Whether it’s selecting a unique finish or incorporating your branding into the design, we work closely with you to create a product that perfectly matches your vision.

Custom orders typically have a lead time of 4-6 weeks, depending on the complexity and quantity of your order. We’ll keep you updated throughout the process.

Check our factory page to learn more about our production and service

What makes Lanerdi faucets stand out from the competition?2024-02-28T10:01:25+08:00

Lanerdi faucets are designed with a focus on innovation, quality, and aesthetics. Our faucets feature precision temperature control, and eco-friendly water consumption, and are constructed with premium materials for durability. With our blend of elegant design and functional excellence, we offer a superior bathroom experience.

For more information, please visit the page of why choose us.

How long is the production lead time?2024-01-08T15:55:09+08:00

In general, 7 days for sample orders, and 35 days for bulk orders.

Note: Different products and different quantities will be different, we will have specialized personnel to follow up with you on your order and confirm the production time with you.

What is your production management and quality control system like?2024-01-08T15:55:20+08:00

We have obtained WATERMARK, CE, WRAS, DVGW, ACS, and ISO9001 certifications.

Use the top standard components, like the Sedal Cartridge & supply line, and Neoperl aerator, etc.

We persist in our mission statement of “Providing the highest quality and lowest total cost products that meet or exceed our customers’ requirements on time.”

Can I visit your factory?2024-01-08T15:55:29+08:00

Of course, it is a great honor to invite you to visit our factory.

Our factory is based in Xinhui Town, Jiangmen City, Guangdong Province, It will take about 2 hours by bus from Guangzhou City to our factory; and one and a half hours from Foshan City to our factory.

We can arrange for our driver to pick you up from your hotel when you arrive in Guangzhou City or Foshan City.

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